Research and Scholarship

Burnout and Resiliency Among Advanced Practice Providers in Oncology Care

Abigail Baugh,(1) MPAS, PA-C, Victoria Reiser,(1) AG-ACDNP, BMTCN, OCN®, Jian Zhao,(2) PhD, RN, MS, Sara Jo Klein,(2) MS, BSN, RN, and Margaret Quinn Rosenzweig,(2) PhD, FNP-BC, AOCNP®, FAAN

From (1)University of Pittsburgh Medical Center, Pittsburgh, Pennsylvania; (2)University of Pittsburgh School of Nursing, Pittsburgh, Pennsylvania

Authors’ disclosures of conflicts of interest are found at the end of this article.

Correspondence to: Abigail Baugh, MPAS, PA-C, University of Pittsburgh Medical Center, Magee-Womens Hospital, 300 Halket Street, Pittsburgh, PA 15213. E-mail: baugham2@upmc.edu

ABSTRACT

Background: Occupational exhaustion, or burnout, is characterized with three components: emotional exhaustion, depersonalization, and sense of decreased personal accomplishment. Advanced practice providers (APPs) in oncology care are at particular risk for burnout. Methods: This was a prospective, comparative, descriptive study utilizing a convenience sample of oncology APPs who completed the Advanced Practice Provider Oncology Web Education Resource (AP-POWER; formerly Oncology Nurse Practitioner Web Education Resource, or ONc-PoWER), developed to provide educational content for new oncology APPs. The study purpose was to utilize the AP-POWER alumni to describe the level of burnout (Maslach Burnout Inventory) as well as resilience (Brief Resilience Scale) after at least 1 year in oncology practice, and to compare these scores according to the number of APP oncology practice years. Results: Of the 133 questionnaires emailed, 30 were returned (22.6% response) and 27 completed (20.3%). Within the Maslach Burnout Inventory, the mean score of the emotional exhaustion subscale was 25.19 (standard deviation [SD] 12.74; high degree of occupational exhaustion), depersonalization 7.74 (SD 5.98; moderate degree), and personal achievement 31.85 (SD 6.20; low degree). The resilience scores had a mean of 22.52 (SD 3.37; normal range). Resiliency was positively associated with personal accomplishment. There was no difference in burnout among newer (< 3 years) and more experienced (> 3 years) oncology APPs. Discussion: Oncology APPs report key indications of burnout, including a high degree of emotional exhaustion and moderate depersonalization, which was not mitigated through resiliency. Conclusions/Implications: The results are worrisome. Burnout scores for oncology APPs are high. Resiliency is present but is not protective for burnout. Strategies must be developed institutionally to support these key cancer care providers.

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